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Frequently Asked Questions

Will my keepsake box look exactly like my dress?

Your keepsake box is designed to resemble or give the impression that it is a miniature version of your themed designed item.    

What is your return policy?

Deposits are nonrefundable.

 

We cannot accept returns or make refunds but we do offer you our special product guarantee that our keepsake box will resemble the image and description you submit for your order. See our contract terms on the website. Click here for full terms and conditions.

 

What are the payment options?

We accept debit/credit card payments via PayPal.

 

We also accept other forms of payments based on the individuals preferences.

Can I pick up or ship my Keepsake Box?

Hand Delivery is available within the Metropolitan Detroit area for a fee based on proximity.

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Shipping & Handling is available based on size and weight measurements per customer order.

How long does it take to make and receive a custom box?

Each Keepsake Box is a hand-made custom design giving detail to the multi-level construction process. Due to its craftsmanship, the time will vary based on the size, type, and design of each individual box design.  For more information, please contact 248-275-7534 or email resemblemebox07@gmail.com.

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Rental Card boxes are based on availability.  

Are there other ways to use my Keepsake after my event?

Yes, there are a number of ways for you to use your Keepsake Box.  Your box can be used to keep the beautiful cards and notes shared at your special event. It can be used as a centerpiece or collectible at home as a conversation piece.  It can be used as a bank, floral arrangement container, mail/note box, wish holder for birthdays and Christmas and more.  The only limit is your imagination!  

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